Shipping Policy
Effective Date: 8/9/2025
At Dr. Jarrett’s Science Shenanigans, we are committed to delivering your products in a timely and efficient manner. Please review the following information regarding our shipping policy.
1. Order Processing Time
All orders are processed within 2 to 4 business days (excluding weekends and holidays). You will receive an order confirmation email once your order has been successfully placed. When your order has been packed and shipped, you will receive a second email with tracking information, so you can monitor your delivery.
During peak times (such as holidays) or due to unexpected weather or carrier delays, processing may take a bit longer. We will keep you informed about any delays affecting your order.
2. Shipping Methods and Delivery Time
We offer standard shipping via [list carriers like USPS, UPS, FedEx, etc.]. Shipping times may vary depending on your location, but orders generally take between 7 to 14 business days to arrive once shipped. Please note that shipping times are estimates and can be impacted by factors like weather conditions, holidays, and carrier delays.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and the delivery address. You can view your shipping costs during checkout before confirming your order. We occasionally offer free shipping promotions, which will be marked during checkout.
4. Domestic Shipping
We currently offer shipping within the United States. If you are located outside of the U.S. and would like to place an order, please contact us at kisha.jarrett2@gmail.com to inquire about international shipping options.
5. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. Dr. Jarrett’s Science Shenanigans is not responsible for delays or issues resulting from incorrect or incomplete addresses. If an address error is identified after the order has been processed, please contact us immediately to correct the address before it is shipped.
6. Order Tracking
Once your order has shipped, we will send you an email with a tracking number. You can track your order on the carrier’s website. If you have any questions about your order or shipping status, please reach out to us at kisha.jarrett2@gmail.com.
7. Damaged or Lost Items
If your order arrives damaged, please email us immediately with a photo of the damaged product. We will work with you to resolve the issue by either offering a replacement or processing a refund, depending on your preference.
In the event that your package is lost during transit, please contact us right away so we can assist with filing a claim with the carrier. Dr. Jarrett’s Science Shenanigans is not responsible for lost or stolen packages once they have been delivered.
8. Returns and Exchanges
If you are not satisfied with your purchase, please review our [Return and Exchange Policy] (link to your return policy). We are committed to ensuring that you are happy with your products, and we will provide guidance on how to return or exchange items.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Dr. Jarrett’s Science Shenanigans